| RETURN POLICY If not satisfied in the first 30 days of receiving our merchandise, your money will be refunded in full minus S & H costs. Refunds are to be requested electronically at dthompson@vacaresources.com. In an effort to improve our products, you may be asked to explain the reason for requesting a refund PRIVACY STATEMENT Our #1 priority is making sure you can shop safely in our store and not have to worry about your personal information being passed on to a third party.We consider all information and data relating to our customers to be absolutely confidential. In practice, this means we do not under any circumstances release the home address, phone numbers or email addresses of customers to third parties . . . including other customers.We do not collect and store customer data beyond the routine back-up of our customer database. Furthermore, customer data is not analyzed, used or maintained in any form of statistical record beyond sales records and the general statistical tracking of our web site. This information is kept behind a firewall that requires a unique password for access and does not include any of your personal payment information, which is kept exclusively on the SSL Secure Server.Is our Shopping Cart secure?Yes it is . . . These days there is no technical reason why your credit card information shouldn't be secure, but a lot still depends on the management systems the merchant uses. For example, there is absolutely no point in using an SSL secure server to collect credit card details if you later post it over the Internet using unsecured e-mail. We are fully aware of the possible consequences of this practice and do not include any of your personal payment information in email communications. |